At winners33, your privacy is more than a legal obligation — it is a responsibility we take seriously. This document transparently explains how we collect, use, store, and protect your personal information as a user of our platform.
Our Commitment: All your personal data is protected with 256-bit SSL encryption. We do not sell or share your information with third parties for marketing purposes without your consent.
The six key pillars of the winners33 data protection system, ensuring your personal information remains safe and under control at all times.
All communications between your device and the winners33 servers are encrypted using the latest TLS protocols. This ensures sensitive data such as banking details and passwords cannot be intercepted by third parties, even when using public WiFi networks.
Your financial and personal data are stored in isolated, segregated server environments. Only authorised personnel with the minimum necessary access may view relevant information — every access is logged and audited regularly.
Winners33 supports two-factor authentication (2FA) for all user accounts. This additional security layer ensures that even if your password is compromised, your account remains inaccessible without verification from a trusted device.
Winners33 has never sold and will never sell user personal information to advertisers or third-party marketing companies. Your data is used solely for platform operations, legal compliance, and service improvements.
All data management practices at winners33 comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular internal compliance reviews and cooperate fully with the relevant authorities where required by law.
You have the right to access, correct, or request deletion of your personal data at any time. Our support team is available 24/7 to help you manage your account privacy settings with ease.
Welcome to the winners33 Privacy Policy. This document explains the privacy practices of the winners33 platform ("we", "Platform") regarding the collection, use, disclosure, and protection of your personal information when you use our website, mobile app, and all related services.
We take user privacy seriously. As an online gaming platform operating in Malaysia, we are bound by the Personal Data Protection Act 2010 (PDPA) and comply with all obligations set out under that law. This policy applies to all users who register, browse, or use any part of the winners33 platform.
By using our platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any terms stated here, please discontinue use of the platform and contact our team to request account closure.
Winners33 collects various categories of information depending on how you interact with the platform. Below is a breakdown of the information collected:
| Data Category | Data Examples | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, MyKad/passport number, date of birth, gender | KYC verification, legal compliance |
| Contact Information | Email address, phone number, residential address | Account communications, identity verification |
| Financial Information | Bank account number, bank name, transaction records | Deposit and withdrawal processing |
| Usage Data | Betting records, game history, login timestamps | Service improvements, fraud detection |
| Technical Data | IP address, device type, operating system, web browser | Platform security, debugging, and analytics |
We only collect information that is strictly necessary for the stated purposes. We do not collect sensitive data such as medical information or religious beliefs without a legitimate reason and your explicit consent.
The information collected is used for the following purposes:
We do not use your data for third-party advertising or commercial profiling without your explicit consent. Any marketing communications from winners33 are only sent to users who have voluntarily opted in.
Winners33 does not sell your personal information to anyone. However, there are limited situations where we need to share data with certain parties:
All third parties involved are bound by strict data protection agreements and are prohibited from using your information for any purpose other than those specified.
We implement multiple layers of technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse:
In the event of a security incident involving your personal data, we are committed to notifying you within the timeframe stipulated by law and taking appropriate remedial action.
Winners33 uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. The types of cookies we use include:
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the overall functionality of the platform.
Winners33 retains your personal data for as long as your account is active or as long as necessary for the purposes stated in this Privacy Policy. Specific retention periods are as follows:
Once the retention period expires, data will be securely deleted or anonymised so that it can no longer be linked to any specific individual.
Under Malaysia's PDPA and our own policies, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Correct any inaccurate or incomplete information.
Request deletion of your data, subject to legal obligations.
Object to the processing of your data for specific purposes.
Receive your data in a structured, machine-readable format.
Request restriction of data processing under certain circumstances.
To exercise any of the rights above, please contact our support team via in-app live chat or email. We will respond within 30 days of receiving your request.
The winners33 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from minors. Should we discover that a minor's data has been collected without proper verification, we will take immediate action to delete that information and close the associated account.
If you are a parent or guardian and believe your child has registered on our platform, please contact us immediately so we can take the appropriate action.
The winners33 platform may contain links to third-party websites or services related to our operations, such as payment providers. This Privacy Policy does not apply to those third-party websites or services.
We encourage you to read the privacy policy of any third-party platform you visit via links from winners33. winners33 is not responsible for the privacy practices or content of third-party websites.
Winners33 reserves the right to update or modify this Privacy Policy at any time. Any material changes will be communicated to users via an in-platform notice or by email at least 14 days before the changes take effect.
The "Last Updated" date at the top of this document will always reflect the latest version. Continued use of the platform after changes take effect constitutes your acceptance of the updated policy.
We recommend reviewing this page periodically to stay informed about how we manage your personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us through the following channels:
Our data protection team will respond to all privacy-related enquiries within 30 business days of receipt. For urgent account security issues, please use the Live Chat channel for a faster response.
For more information about your rights and responsibilities as a platform user, please also refer to Terms and Conditions winners33.
An online gaming platform that puts your security and privacy first. Register today and enjoy a safe, fair, and exciting gaming experience with Malaysia's player community.